Privacy Policy

Last updated: 3 October 2026

Nollywood Kids respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how personal information may be collected, used and handled when you visit www.nollywoodkids.com, contact us, or purchase a product through our Learning Store.

For the purposes of this Privacy Policy, "Nollywood Kids", "we", "us" and "our" refer to the business operating the Nollywood Kids website and Learning Store.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• your name;

• email address;

• information you provide through our contact or enquiry forms;

• information relating to products you purchase;

• information needed to assist you with a purchase or technical problem;

• payment and transaction information processed through our payment provider; and

• limited technical information relating to your use of our website, including information that may be collected through cookies or similar technologies.

We do not intentionally request sensitive personal information through our Learning Store.

Please do not provide sensitive personal information to us unless it is necessary for your enquiry.

2. How We Collect Information

We may collect personal information when you:

• contact us through our website;

• submit a contact or enquiry form;

• purchase a digital product;

• communicate with us by email;

• request help with a purchase or download; or

• use or interact with our website.

Some information may also be collected automatically by our website platform or other technology providers.

3. Why We Collect Information

We may use personal information to:

• process and administer purchases;

• provide access to purchased digital products;

• send purchase confirmations or receipts;

• respond to enquiries;

• provide technical support;

• resolve problems with purchases or downloads;

• maintain appropriate business and transaction records;

• prevent fraud or unauthorised activity;

• improve our website and products; and

• comply with applicable legal obligations.

4. Email Addresses and Purchases

When you purchase a digital product, Stripe may collect your email address and other information necessary to process the transaction.

Your email address may be used to:

• process and confirm your purchase;

• provide information relating to your purchase;

• provide access to your purchased product;

• contact you if there is an issue with your transaction; and

• provide customer or technical support.

Purchasing a product does not automatically subscribe you to a marketing mailing list.

We do not sell or rent your email address to other businesses.

If we introduce marketing communications in the future, we will provide an appropriate way for you to choose whether to receive them and to unsubscribe.

5. Stripe

Payments made through our Learning Store may be processed by Stripe.

Stripe may collect information such as your name, email address, payment information and other information necessary to process your transaction.

We do not receive or store your full credit or debit card details.

Stripe handles personal information in accordance with its own privacy policy and terms.

6. Webador and Website Forms

Our website is operated using Webador.

If you submit information through a contact or enquiry form on our website, information such as your name, email address and message may be processed through Webador in order for us to receive and respond to your enquiry.

We use this information to communicate with you and provide assistance.

7. Digital Product Downloads

Our Learning Store provides digital products, such as downloadable PDF educational resources.

After purchasing a product, customers download the PDF for their own use.

We do not operate a personal digital library in which customers' purchased PDFs are permanently stored for them.

Information relating to a purchase may nevertheless be retained where reasonably necessary for transaction records, accounting, customer support, security or legal purposes.

8. How Long We Keep Information

We do not retain personal information unnecessarily.

We may retain information for as long as reasonably necessary for purposes such as:

• completing or supporting a transaction;

• customer service;

• accounting and financial records;

• legal or regulatory requirements;

• security and fraud prevention; or

• resolving disputes.

Different types of information may therefore be retained for different periods.

We cannot control the retention periods applied independently by third-party providers such as Stripe or Webador.

9. Disclosure to Service Providers

We may use third-party providers to help operate our website and business.

These may include:

• Webador, for website and form functionality;

• Stripe, for payment processing;

• website, hosting and security providers;

• email or communication services; and

• other technology providers reasonably required to operate the website and Learning Store.

We only provide or permit access to information where reasonably necessary for these services or where required or permitted by law.

10. Overseas Processing

Some of the service providers we use may be located outside Australia or may store or process information outside Australia.

As a result, personal information may be processed or stored overseas.

The countries involved may vary depending on the services we use.

11. Cookies and Similar Technologies

Our website and third-party services may use cookies or similar technologies.

These technologies may be used to:

• operate website functions;

• remember preferences;

• process purchases;

• maintain security;

• understand website usage; and

• improve website performance.

The particular cookies used may depend on our website provider and the services connected to our website.

You can control or disable cookies through your web browser, although doing so may affect some website functions.

12. Children's Privacy

Nollywood Kids creates educational and entertainment content for children.

Our website and Learning Store are intended primarily for parents, guardians, teachers, educators and other adults purchasing or accessing resources for children.

We do not knowingly seek to collect children's personal information for marketing purposes.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can consider the matter.

13. Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you.

You may also ask us to correct information that you believe is inaccurate, incomplete or out of date.

Please contact:

Email: nollywoodkids@yahoo.com

We may need to verify your identity before providing access to or correcting personal information.

14. Privacy Complaints

If you believe we have mishandled your personal information, please contact us first.

Please provide details of your concern so that we can investigate and respond.

Privacy contact:
nollywoodkids@yahoo.com

If you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).

Information about privacy complaints is available from the OAIC at www.oaic.gov.au.

15. Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, service providers or legal obligations.

The latest version will be published on this website with the date shown at the beginning of the policy.

17. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Nollywood Kids
Email: nollywoodkids@yahoo.com
Website: www.nollywoodkids.com